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Revenue Operation Manager

Company: Egnyte
Location: Mountain View
Posted on: January 15, 2021

Job Description:

DescriptionWe are seeking a Revenue Operation Manager to be leading the revenue operational processes. This position reports to the Director of Revenue Accounting. The candidate will be focusing on process improvements and automation to make the revenue operational functions more efficient, accurate, and timely.What You---ll Do (but is not limited to)Oversee the customer sales order processing (SFDC & Internal Billing Application) and invoicing (NetSuite) including reviewing and verifying the completeness and accuracy during daily operationsOversee daily collection effort including implementing dynamic collection and communication strategies to optimize collection channels and solutions based on the nature and history of delinquent accounts and retaining effective oversight of the collection status for strategic customer accountsDemonstrate forward thinking on inter-dependencies across the Order-to-Cash processes to help the team members connect the dots and proactively identify and resolve issuesAnalyze errors during daily operations and use the lessons learned to drive process optimization and system automation effortsProvide ongoing coaching and guidance to staff in navigating through operational challenges; clarifying and interpreting the policiesEngage with customers for inquiries related to order processing, invoicing and collection; proactively identify training opportunities and propose solutions for process improvement to continuously enhance customer experience Partner with Sales, Deal desk, Business Operation, Customer Success, Legal and other cross functional teams to ensure accomplishment of business objective and consistent customer successEquipped with basic knowledge of ADC 606 and understand how to apply the revenue accounting guidelines during daily operation and decision makingPartner closely with Revenue Analyst to ensure revenue transactions are accurately recorded in accordance with US GAAP Your Qualifications Bachelor---s degree in Accounting or FinanceSFDC, NetSuite, Database experience is a plusSuperior working knowledge and experience with Microsoft Excel is a mustBonus Skills Adaptability: Being able to establish appropriate priorities and switch gears in a high-paced environment and apply themselves to learning new technologies and adopting new ideasInterpersonal skills: Having the intuition to identify and collaborate with appropriate stakeholders for various mattersCommunication: Strong verbal and written communication skills including understanding how to tailor messages towards different audiences and conveying the objective clearlyGrowth mindset: Welcome both positive and constructive feedback for continuous growthProblem-solving: An analytical problem solver exercising common sense and practical solutions orientationInnovations: Think outside the box to find the optimal and scalable solution to problemsAttention to detail: understand the devil in the details and will take great pride in the deliverablesOur Benefits Competitive salariesStock OptionsComprehensive benefits for you and your family (low premiums and deductibles)Flexible hours and responsible time offGym, cell phone, and commute reimbursementHealthy lunches, breakfast, and bottomless snacks and beverages401(k) Retirement Plan (Traditional and Roth)Employee Assistance ProgramPerks including discounted pet insurance, theme park tickets, travel, and moreBoard Games you name it, we got it Take a break and get to know other EgnytersSoFi online financial services: student loan refinancing, personal loans, and investingFREE Egnyte lifetime membershipEqual Opportunity EmploymentEgnyte is an equal opportunity employer and values diversity at our company. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.About Egnyte In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte---s cloud-native content services platform leverages the industry---s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit www.egnyte.com

Keywords: Egnyte, Mountain View , Revenue Operation Manager, Executive , Mountain View, California

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