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Director, Project Management - McD Tech Labs

Company: McDonald's Corporation
Location: Mountain View
Posted on: January 11, 2021

Job Description:

McDonald's new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. Leading this tech revolution is McDonald's Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It's bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant. Job Description
McDonald's is undergoing a technology-led transformation, and we are currently looking for a Project / Program Director to help build and lead a team of project managers and technical documentation specialists to drive multiple complex technical projects related to the AI Drive Thru. The program team's primary purpose is to ensure operational excellence, clarity, and predictability to drive growth for McDonald's through technology by actively supporting the implementation of key strategic initiatives across McD Tech Labs, including sophisticated software development and applied ML research.Primary duties:Leadership, relationship building and stakeholder management:

  • Responsible for the career development, performance management and communication for the project team
  • Lead both the business and technical communities towards best practice on project and program management
  • Promote a culture of innovation by adapting to and leading change initiativesExecutive and project communication:
    • Presents information and status on projects and initiatives to peers, internal and external teams and to executive leadership
    • Advises leadership and/or business executives at the highest levels about the project portfolio, status and resource planningProject process and practice, and technical program leadership:
      • Develop project management support policies, standards and procedures that can be consistently applied across the business
      • Allocates appropriate resources to ensure that projects, enhancements and support is/are completed within committed time, scope and budget
      • Application of cutting edge agile best practice for an AI / ML centric product
      • Management of large-scale dev and applied research activitiesStrategy and program oversight:
        • Craft and account for the 'big picture' vision and strategy in addition to technical details
        • Coordinate closely with program leadership from other areas to ensure product success
          Qualifications
          • Bachelor's degree in engineering or related field
          • 8+ years of relevant experience required: Prior corporate and global project management, leadership, and leading complex software projects and people experience required
          • Exceptional presentation skills with both technical and non-technical audiences at various levels of seniority
          • Expert understanding of Project Management Body of Knowledge (PMBOK) discipline (Integration, Scope, Time, Quality, Human Resources, Communications, Risk Management, Procurement) and Systems Development Life Cycle with the ability to assess the impact of fluid requirements
          • Familiarity with tools such as JIRA, Confluence, Clarizen, other Project and Portfolio Management softwareDesired Qualifications:
            • Project Management Professional (PMP) recommended
            • Agile certifications strongly recommended (e.g. PSM, CSM, etc.)
            • Familiarity with Python and /or Java
            • Experience in a start-up environment
            • Exposure to machine learning and neural networks
              Additional Information
              McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
              From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don't meet every single requirement!McDonald's is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Nothing in this job posting or description should be construed as an offer or guarantee of employment. McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact recruiting.supportteam@us.mcd.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

Keywords: McDonald's Corporation, Mountain View , Director, Project Management - McD Tech Labs, Executive , Mountain View, California

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