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Technical Writer II

Company: Akorbi
Location: Mountain View
Posted on: November 26, 2022

Job Description:


Job Overview - -

We are seeking a skilled Technical Writer to join our client's team at one of the world's largest technology companies. -

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Hybrid in Mountain View, Ca., W2 (under Akorbi), Contract role



Project Overview:

The mission is to strike the best balance between competing forces like legal compliance, company values and policies, and users' rights and freedoms, to improve the law, reduce risk, and keep operations running.

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Overall Responsibilities:


  • Use working knowledge of the domain and work with subject matter experts to create and deliver content based on project goals and user needs.
  • Use appropriate information architecture, format, voice, and style based on the audience and relevant guidelines.
  • Prepare drafts for review via relevant tools and ensure quality of content through iteration with minimal guidance.
  • Update content based on product or program changes and user feedback, and update or delete irrelevant or outdated content, with minimal guidance.
  • Plan and research content and/or information architecture for medium-sized projects that are of moderate to high complexity.
  • Participate in planning and prioritization meetings with relevant stakeholders (e.g., policy specialists, program managers, marketing, legal, customers) to identify user needs and product/program goals to align content accordingly.
  • Organize information in an easily discoverable, coherent, and intuitive fashion.
  • Quickly ramp up and learn complex technical information and create well-written technical documentation
  • Use a suite of internal tools to draft, develop, and publish content..

    Mandatory Skills/Qualifications:


    • Strong writing and editing ability.
    • Ability to write according to our internal style guide.
    • Distill highly complex concepts and instructions into easily digestible and user-friendly content.
    • User experience / user studies.
    • Strong communication skills.
    • Project management skills.
    • Customer service.

      Desired:


      • Bachelor's degree in English, Communication Studies, Software Development, Law, or a comparable subject is preferred but not required.
      • 4+ years of technical writing experience (writing SOPs, engineering, or legal documentation)
      • 1+ year using HTML in a professional capacity

        Benefits: - - -

        We offer a wide range of benefits including Medical, Dental, paid holidays, and more.



        About Our Client: - -

        Our client is one of the largest technology companies in the world. They are looking for the best, brightest talent available and have tasked Akorbi with helping them find it.



        About Akorbi: - -

        Akorbi is a group of companies, based in Dallas, Texas, specializing in providing enterprise solutions that empower organizations to achieve success in the global economy. Our customizable solutions include comprehensive workforce solutions, multilingual contact centers with business process outsourcing capabilities, interpretation, and localization services. -

        Akorbi is the 13th fastest-growing woman-owned/led company in the world, according to the Women Presidents' Organization. Our founders have been featured in - -on the Bloomberg channel, as well as several notable publications, including Forbes, Inc. Magazine, TIME, Fortune and Google+.

Keywords: Akorbi, Mountain View , Technical Writer II, Engineering , Mountain View, California

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