Network Engineer

Company: SAIC
Location: Mountain View
Posted on: January 12, 2022

Job Description:

**Description**SAIC has an immediate need for a VoiP experienced Network Engineer to support the NASA Integrated Communications Services (NICS) contract at NASA's Ames Research Center in Mountain View, California.The NICS contract provides high quality integrated communications services for secure voice, video and data solutions and services to NASA customers worldwide. The selected engineer will be part of a team of 5 -6 Engineers.Job Responsibilities:+ Manage and administer the Enterprise VoIP telephony system including on-site hosted infrastructure.+ Interface directly with the end users, NASA management and enterprise engineering team on a daily basis to support various trouble tickets, assigned incidents and perform scheduled upgrades and maintenance.+ Participate in and be added to the alternating after-hours on-call support schedule for resolution of system problems, power outages, or site emergency situations and maintain system records, logs, and configuration documentation;+ Manage assigned trouble tickets and provide timely resolution to problems in accordance with service level agreements (SLA).**Qualifications**+ BS in Electrical Engineering or Computer Science or related engineering degrees+ Active Secret Clearance+ CCNA level certification. Substantiated experience may substitute+ 5 or more years of direct work experience in networking with Cisco voice routers, routers and switches+ Strong understanding and experience with Cisco Communications Manager, Cisco Unity Connection & IM & Presence version 11x and above+ Strong understanding of Networking Infrastructure design and support concepts+ Able to work and effectively communicate with all levels of management, including executive management+ Ability to participate and contribute to additional network engineering projects outside of the VoIP scopeDesired:+ Understanding of multi-cluster design for both ILS and SME dial plans+ Cisco Unified Border Element (CUBE), SME and SIP Trunking+ Cisco Voice IOS Gateways with H.323, MGCP, and analog gateways (VG350)+ Cisco Jabber for Windows and MACCOVID Policy: Prospective and/or new employees are required to adhere with SAIC's vaccination policy. All SAIC employees must be fully vaccinated and they must submit proof of vaccination on their first day of employment. Prospective or new employees may seek an exemption to the vaccination requirement at Contact Us (https://www.saic.com/contact/contact\_us) and must have an approved exemption prior to the start of their employment. Where work is performed strictly at a customer site, customer site vaccination requirements preempt SAIC's vaccination policy.REQNUMBER: 2120041SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability

Keywords: SAIC, Mountain View , Network Engineer, Engineering , Mountain View, California