Dev Support Engineer
Company: VIOLA
Location: Mountain View
Posted on: February 19, 2021
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Job Description:
About CodefreshCodefresh is the first cloud-native DevOps
automationplatform.
Our mission is simple: to provide a platform and practices that
enable companies to confidently ship code faster.
After launch in 2017, Codefresh has gained tens of thousands of
users.
Unlike legacy solutions, Codefresh goes beyond simple pipelines to
connect runtime environments for total observability, advanced
deployments and faster engineering/recovery cycles.
Companies like Gap, Epic Games, and Deloitte--depend on Codefresh
to help build powerful, scalable CI/CD pipelines and enable their
Engineering & DevOps teams to work together more effectively and
efficiently than ever before.Codefresh is headquartered in Mountain
View, CA and backed by world-class investors: M12, Microsoft's
venture fund, Red Dot Capital Partners, Shasta Ventures, Viola
Ventures, Vertex Ventures, Hillsven, CEIIF, UpWest Labs and
Streamlined Ventures.--We're a diverse, global team of innovators
committed to building something amazing from the ground up.
We offer a supportive, collaborative, and productive environment to
empower you to do the best work of your career - come build with
us!What You'll Be DoingThe engineer will be part of an innovative
team that supports and helps develop the next generation of
Container Development Tools.
We are looking for a member with the right attitude to work in a
team collaboratively, feed technological innovation, learn quickly
and be self driven.--ResponsibilitiesProvide Satisfactory technical
solutions to customer issuesDebug issues effectivelyProvide Best
practices for our customers in the CI/CD areaBe a source of
knowledge for the customer who is adopting CodefreshParticipate in
creating a wealth of knowledge in the communityTrack issues in
tickets while meeting SLA requirementsWork with RnD to ensure
feedback loops for bugs and enhancements are completeBe proactive
and Identify issues in processesBe a team
player--RequirementsMinimum of 2-3 years of hands-on experience in
supporting production systemsClear, focused approach to debugging
customer problemsExperience working with Cloud providers (AWS, GCP,
Azure)Previous experience working with Cloud SCM systems (Github,
Bitbucket, Gitlab)Understanding of CI/CD methodologies in the
Software LifecycleDeep understanding of web-based applications and
API architectureExperience with Containers and Microservice
architecture (ex: Docker, Kubernetes)Deep Knowledge of Linux and
comfort with Bash scriptingAbility to pick up new technologies;
highly motivated and self drivenHave a intuitive "Customer First"
mindset; ability to empathizeStrong English speaking and writing
proficiencyNice to HaveB.Sc.
Degree in Computer Science (or related degree in Computer
field).Software Development skills.
Priority for knowledge in Golang and Node.JS.Previous experience in
AutomationPandoLogic.Category: General
Keywords: VIOLA, Mountain View , Dev Support Engineer, Engineering , Mountain View, California
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