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AWS-Kubernetes Support Engineer

Company: MSys Technologies USA
Location: Mountain View
Posted on: November 22, 2020

Job Description:

Title AWS- Kubernetes Engineer Location Mountain View, CA Duration 18 months Mode of interview Video Required Skills Candidate with strong experience in AWS (10 Years) Should have good working experience in Kubernetes (managing and deploying clusters) Candidate with following certifications is preferred. AWS Solutions Architect Certified Kubernetes Administrator (CKA), Certified Kubernetes Application developer (CKAD), Responsibilities Provides direct technical support to internal clients (other teams at client consuming SaaS platform) during working hours (8 AM PST - 5 PM PST), and appropriately triage reported problem. Problems will range from but not limited to Kubernetes, dependencies with underlying AWS infrastructure and CICD pipelines. Expectation is to be able to troubleshoot all issues not requiring a code change. Document all customer issues and their resolution steps in the knowledge base for future references. Ensures learned knowledge is translated onto a Knowledge Base for internal use. Ideal candidate has capability to independently solve problems using diverse resources. Generate custom reports on various different metrics as per requirements. Develop a feedback loop with product and development teams based on the interactions with customers and from self-observations. That feedback loop should be used to get any enhancementsissues added to product backlogroadmap to reduce support overhead orand improving customer experience. Interested available candidates can share your resume to

Keywords: MSys Technologies USA, Mountain View , AWS-Kubernetes Support Engineer, Engineering , Mountain View, California

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