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Technical Writer

Company: VIOLA
Location: Mountain View
Posted on: November 21, 2020

Job Description:

We re a database company with a product suite developers love, and we re looking for an experienced technical writer to help us provide the best possible documentation for our cloud, on-premises, and open source products.As a technical writer, you ll help produce the public, customer-facing documentation for Redis Enterprise, Redis Cloud, and the open source Redis modules, notably RediSearch, RedisGraph, and RedisAI. You ll also review microcopy for our products.These products are technical, and our documentation is geared towards a technical audience of software developers and operators. As such, we re looking for someone with the technical ability to understand our software from a user s perspective. You should also be able to dig in and use the software itself, even on a basic level, to answer your own questions and verify existing documentation.This is an opportunity to join a growing team and to make a big impact on the company. If you re an empathetic and meticulous writer with an interest in database technology, we d love to hear from you.We re Redis Labs, the home of the open source Redis database platform and commercial provider of Redis Enterprise. A recognized leader in NoSQL, in-memory databases with more than 7,400 enterprise customers around the world, we re growing fast we ve raised more than $246 million in funding and are growing our staff across our offices in Mountain View, Calif.; London; Tel Aviv; and Austin, Texas. In the past year alone, Redis Labs has been named to Deloitte s Technology Fast 500 EMEA, earned a spot on Dun & Bradstreet s 10 Best Startups to Work for in Israel, and been ranked one of the healthiest employers in the Bay Area.ResponsibilitiesCollaborate with our product and engineering teams to create and update documentation for upcoming releases.Continuously strive for the completeness and usability of our technical product documentation, and write for an audience of database administrators, data engineers, software developers, and software architects.Serve as an administrator for our documentation platforms.RequirementsDegree in Technical Writing, Computer Science, English, or other relevant field2+ years experience writing technical documentation OR 2+ years software engineering experience plus demonstrated skill and experience in technical writing (for example, you ve written a book, published technical tutorials, etc. )Excellent written and oral communication in EnglishExperience documenting enterprise or open-source software. If you re familiar with databases and distributed systems, and with how these systems are typically deployed both on-premises and in the cloud, all the betterAble to read and write basic code in at least one of the following programming languages: C, C#, Go, Java, JavaScript, Python, or BashExperience with documentation systems and workflows; examples might include WordPress, Hugo, Jekyll, or SphinxAdvantagesKnowledge of databases (RDBMS, NoSQL, etc. )Familiarity with distributed systems and cloud computingFamiliarity or experience with containerization and KubernetesPublished examples of documentation you ve personally writtenAs an equal opportunity employer, Redis Labs Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. Please view the EEO is the Law poster.PandoLogic. Keywords: Technical Writer, Location: Mountain View, CA - 94041SDL2017

Keywords: VIOLA, Mountain View , Technical Writer, Engineering , Mountain View, California

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