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Senior Field Application Engineer - Teleoperation

Company: Phantom Auto
Location: Mountain View
Posted on: October 9, 2020

Job Description:

* The individual will be responsible for successful integration of Phantoms teleoperation technology into customer products in the automotive and robotics industries. * Able & willing to do technical troubleshooting in the field. * Serve as the on-site face of Phantom Auto and manage customer relationship with project manager. * Perform on-site hardware, software, and networking set-up of autonomous vehicle systems. * Serve as an on-site problem solver and ensure the deployment of Phantom hardware and software. * Ensure all system performance expectations are achieved. Log and relay all on-site issues to our operations and engineering teams. * Understand and optimize customer/site workflows and ensure our product satisfies customers use cases and workflows. * Conduct Acceptance Testing with the customer. * Willingness to travel on short notice, up to 30%. Requirements Prerequisites * Great interpersonal communication skills. * Previous experience working with customers. * 3+ years of professional experience with Python, Javascript (ES6), or C++. * Experience with networking. * Familiar with Wireshark, Tcpdump, and Linux tools (ss, netcat, etc) * Knows how to work with TCP and UDP protocols * Experience configuring Linux network devices and interfaces * Strong Linux background. Preferred * Previous experience deploying and integrating software at customer sites. * Experience with electronics/hardware. * Experience in automotive or robotics. * 5-7 years of experience with C++, Python, and JS. * Experience with streaming multimedia (video, audio, data). * Familiarity with containers (Docker / Kubernetes). * Experience with Unix sockets. * Experience with WebSockets. Benefits * 401K * Employer-covered 99.9% of health premiums, free dental & vision * Catered lunches (when applicable)

Keywords: Phantom Auto, Mountain View , Senior Field Application Engineer - Teleoperation, Engineering , Mountain View, California

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