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Marketing Operations Coordinator

Company: BetterHelp
Location: Mountain View
Posted on: May 16, 2022

Job Description:

Job DescriptionWho are we and why should you join us?

  • We help people change their lives. BetterHelp is the worlds largest therapy service. We set out on a mission to provide everyone with easy, affordable, and private access to professional counseling: anytime, anywhere. To date, our network of over 20,000 licensed, accredited, and board-certified therapists have assisted more than 1,000,000 people. Every month, our secure website and mobile app facilitate over 5,000,000 messages, chats, voice calls, and video sessions that help people face lifes challenges.
  • Were taking mental healthcare to the next level. We combine clinical care, cutting-edge technology and data-driven product development to constantly learn, iterate, and improve. We are relentless in our pursuit of better, always questioning the status quo and discovering new ways to get things done and serve our members.
  • We are a community that grows together - both professionally and personally. Even with our exponential growth, our team is kept agile and nimble, allowing you to have a huge impact and carve your own path from day one. We invest in our teams well-being and professional development because we know that business and individual growth go hand-in-hand. You will move fast, remain flexible, and be challenged every day. Join us!What are we looking for?BetterHelp is looking for a detailed and process-oriented person with an interest in marketing and compliance. BetterHelp has a very large and quickly-growing marketing organization that is dynamic with a lot of moving pieces and cross-functional responsibilities. Were looking for someone to take on operational duties and implement processes to keep us in compliance, streamline marketing tasks, liaise between legal, partnerships, marketing, external partners, and make things happen on the Marketing team!What will you do?
    • Provide guidance to partners regarding compliance matters.
    • Review marketing and online content to ensure adherence to compliance.
    • Streamline and enhance marketing user experience within the Salesforce ecosystem.
    • Actively support managers while coordinating with team members to determine the proper course of action for any escalations.
    • Work with business and process owners to develop effective processes, policies, controls, and metrics that ensure effective compliance of relevant standards.
    • Assist the team in ad-hoc special projects.
    • Be an integral part of the larger marketing team.What will you NOT do?
      • You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success.
      • You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do.
      • You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here!
      • You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really.Requirements
        • Remote work flexible, PST (Pacific Time) schedule.
        • Great written/verbal communication and interpersonal skill sets, able to connect with all management levels, internally and partner-facing, and collaborate with cross-functional teams and various stakeholders.
        • Core digital marketing disciplines basic knowledge, such as in Affiliate Marketing / SEO / Social Media / Email Marketing.
        • A multi-tasker, who works well in a fast-paced environment and can adapt and pivot quickly, with strong project management expertise and outstanding time management and prioritization skills.
        • Ability to address challenging issues while remaining objective.Benefits
          • Competitive salary & equity compensation
          • Excellent health, dental, and vision coverage
          • 401k benefits with employer matching contribution
          • Ridiculous perks program
          • Office in the heart of downtown Mountain View, a three-minute walk from Caltrain
          • Commuter benefits, FSA accounts, and Employee Stock Purchase Programs
          • Building something that matters - loved by the people and admired by the press
          • Any piece of hardware or software that will make you happy and productive
          • Awesome people to work with
          • Nothing to slow you down
          • Helping people live a better life, every dayThe base salary range for this position is $65,000 - $90,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2022. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

Keywords: BetterHelp, Mountain View , Marketing Operations Coordinator, Advertising , Mountain View, California

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