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Jira Admin-US Tech Services

Company: TikTok
Location: Mountain View
Posted on: January 15, 2022

Job Description:

DescriptionTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Core Responsibilities:- Provide Jira administration support to help with managing projects, service desk, and dashboards- Responsible for creating and organizing new projects, configuring the layout, design, and Workflow of the Jira projects- Responsible for performing user and group administration on Jira- Responsible for writing complex JQL queries to create filters, reports, and dashboards for the stakeholders- Collaborates with stakeholders to gather the requirements of their projects and work on it accordingly- Perform application and system administration including patching, upgrading, backups---etc.- Test new features, plug-ins, and upgrades to ensure they are compatible- Responsible for improving overall Jira security- Monitor the health and performance of the Jira systems/application and respond to incidents/alerts as they arise and update stakeholders on issue resolution- Participate in 24/7 on-call rotation; be flexible to work on nights and weekends, variable schedule, and over time as necessary- Perform other duties as assignedQualificationsQualification:- Bachelor's degree is preferred or equivalent experience- 2+ years of experience administering Jira- Jira admin certification is a plus- Linux/Unix Administration experience is a plus- Strong analysis and communication (both written and oral) skills are required- Ability to multitask, prioritize tasks, and handle pressure well in a fast-paced environment- Must be a team playerTikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn't be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.RegularExperienced

Keywords: TikTok, Mountain View , Jira Admin-US Tech Services, Administration, Clerical , Mountain View, California

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