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Senior Business Data Analyst

Company: Intuit
Location: Mountain View
Posted on: January 16, 2022

Job Description:

OverviewIntuit QuickBooks is on a mission to transform financial services for small businesses through its money movement platform. To deliver on this initiative, we are expanding our Risk Analytics and Governance team that focuses on building AI driven fraud controls to detect and prevent fraud in the ecosystem as well as minimizing impact to good customers. We are part of the Small Business and Self-Employed Group (SBSEG), focused on preventing fraud across all fintech products. We are seeking a Risk Analytics lead that will work across multiple functions like Risk Operations, Risk Policy, Decision Science, Product, Engineering, Finance & Compliance to design and drive fraud mitigation risk strategies while creating operational efficiencies with manual risk case review processes. If you have passion for fraud mitigation and love solving real customer problems through analytics and data science, we welcome you to join our talented team.This role will focus on collaborating with a large risk operations team and risk policy analysts to evaluate existing risk policies for fraud, financial and compliance risk mitigation, evaluating existing manual risk case review processes to drive operational efficiency and find ways to scale our internal processes for business and customer growth. Responsibilities will primarily focus on measuring effectiveness and efficiency of our risk policies and risk operational processes related to agent/ manual case reviews. Successful candidates for this role will leverage fraud risk expertise, financial analytics and innovative risk strategies to enable Intuit's SMB growth and expansion, achieve optimal profitability, while keeping operational costs low and enhance trust-related merchant and consumer experience.What you'll bringStrong business acumen with a 3+ years' work experience in related field/position.Bachelor's degree in business, Math, Statistics, Finance, Economics, or a related field or equivalent work experience. MBA or graduate degree in a related field a plus or equivalent experience.Worked in diverse and challenging environment to drive growth, customer experience and profitability.Ability to manage and lead across highly cross-functional teams.Excellent communication skills with the ability to interact with and understand technical subjects and emerging technologies.Experience in statistical analysis and adept in tools such as SQL, Python, R, SAS, ExcelDomain expertise in payments, payroll and Capital loans risk management and exposure to agent-based risk operations processes senior for manual case reviews is ideal for this roleAble to thrive in a fast-paced environment and be responsive and available during times of peak fraud activity.Strong organization and time management skills and the ability to manage multiple projects and prioritiesUnderstanding of Data Science modelling concepts and exposure data ETL is a plusHow you will leadAbility to analyze & research large data sets and translate insights into risk and business opportunities/requirementsDesign and scale risk processes to cover an increasingly large and complex landscape of small business risks given our rapidly expanding user baseDesign, implement, and monitor experiments to explore new methodologies and estimate key metrics for risk operational processes effectiveness and efficiencyAbility to perform quantitative and business trade off decisions to improve risk operation processes to prevent fraud in payments, payroll and capital loan productsAbility to work with product managers, data engineers and technology teams to enhance/ enrich our data ecosystem/ risk data marts to quickly scale our risk operational processes and risk mitigation strategies with an expanding user base and with new product rolloutsDeliver ideas and insights as you collaborate with partner teams, such as engineering, data science & operations to build risk detection systems that drives overall efficiency, customer experience and agent investigation capabilitiesEffectively communicate fraud strategy and results to the leadership teamEffectively able to work with product and technology teams to build risk solutions and collaborate with risk operations to operationalize solutions and get feedback.In addition, the candidate should bring a high level of enthusiasm to the projects and the ability to organize and motivate large groups. This includes taking initiative, ownership and responsibility for a projectMust have good judgement with the ability to think critically and strategically

Keywords: Intuit, Mountain View , Senior Business Data Analyst, Accounting, Auditing , Mountain View, California

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